What’s Your Plan?

The end of the calendar year brings about performance reviews. Receiving feedback information in any form at any time is an opportunity for reflection, improvement, growth and expansion. When feedback is received, it’s easy to get bogged down in the details of a report, debate how true shared comments may … Continue reading

Little Red Wagon

The combination of “yes, and” is an awesome tip for creativity and problem-solving that originated with improvisational acting. In order to keep a storyline going, the actor must agree (yes) with the premise that is presented to them and then add to the storyline (and).   “The boy pulled a … Continue reading

Goodhart’s Law

Many organizations are choosing to do away with performance reviews because they are found to be ineffective. That they are done poorly by managers is one reason. Goodhart’s Law may be another. This week I met with Jamil, a regional sales manager, to talk about measuring the impact of his … Continue reading


Imagine the relationship that exists between you and your supervisor. Your supervisor depends upon you to deliver results, and then you depend upon your supervisor for direction or resources or to remove obstacles. Sometimes, you can feel overly dependent on your supervisor. At other times, you can feel a bit … Continue reading

Slow Down to Reduce Bias

It is a competitive advantage to recognize, value and leverage the diversity and differences that exist within an organization. Greater inclusion in the workplace has been shown to drive higher engagement levels and performance which in turn always support business goals.  Unfortunately, differences are not always embraced. Managers often lead … Continue reading

Culture is Like Air

When Sataya Nadella became the CEO of Microsoft in 2014 one of his first actions was to have the top executives read the book, “Nonviolent Communication” (Marshall Rosenberg, 2003). This was Nadella’s first move to change the culture at Microsoft. Culture is kind of like air. It’s there. We just … Continue reading